I’m Eloïse, a customer experience designer. I create brands, websites, and platforms that feel consistent, look professional, and make growth easier.
💡 “I just needed to understand how it all worked together, to feel in control of the brand and move forward with clarity.”
The visual and verbal core of your brand
Logos, colour systems, tone of voice, and guidelines that make your business instantly recognisable and easy to manage.
Websites that look sharp and work hard
User-friendly layouts, accessible design and user journeys that help visitors trust you, engage and convert on every device.
CX/UX: Joined-up journeys that build trust
From onboarding to product flows, I design experiences that feel effortless and make customers want to return.
Clarity on what’s working and what isn’t
A focused look at your brand and visuals to uncover inconsistencies, identify gaps and give you practical next steps for improvement.
Whether you need quick clarity or a full brand and website, I offer design services that meet you where you are and get you moving forward with confidence.
One focused day to sort your brand out. Perfect if you’re stuck, overwhelmed or need fast results.
What we might cover
Two weeks to a cohesive foundation your business needs to grow with confidence.
What’s included
"Eloise’s audit of our site and identity hasn’t just elevated our brand, it’s had a measurable, positive impact on our revenue. Her work will be felt across the business for years to come, and we’re deeply grateful for the expertise and dedication she brought to this project.
"The engagement with our thinking, exploration of the visual elements, and creating the manifestations of our new brand - physical and online was beyond expectations."
"Working with Eloise has been fantastic from start to - well it’s not finished yet, we keep finding new projects for her! From the get-go she’s understood the challenges we face as a small team and has been pivotal in shaping our brand vision. She really feels like an extended part of the team! Couldn’t recommend working with her enough!"
That’s fine! You might just need a brand audit, a UX review, or some design support across print, platforms, or products. I also offer tailored services that flex around what your business needs.
With 15+ years of experience, I’ve worked with The Telegraph, Starbucks, Moonpig, Vodafone, and ambitious services ready for design they could finally trust.
Clients say I make design feel calm, clear, and even fun. Because good design isn’t about decoration — it’s about making your service easier to run and more exciting to grow.
If you’re not sure where to start, the free Brand Clarity Kit helps you spot what’s off in your brand and website and what to fix first.
“Eloïse helped me build clarity around my business. What felt tangled before now feels simple, beautiful and true to me.”
“I'm a bit of a technophobe. Eloïse guided me through the process. Now I'm making more from my website than ever before.”
"Eloïse is great - she consistently takes my initial brief and ideas and makes them into something so much better."