I’m Eloïse, a customer experience designer. I create brands, websites, and platforms that feel consistent, look professional, and make growth easier.
💡 “I just needed to understand how it all worked together, to feel in control of the brand and move forward with clarity.”
Untangle what you’ve got and give you a look and feel that’s unmistakably yours.
User-friendly, mobile-ready, and built to convert.
Smoother journeys that build trust and loyalty.
From apps to dashboards, interfaces that just make sense.
Whether you need quick clarity or a full brand and website, I offer design services that meet you where you are and get you moving forward with confidence.
One focused day to sort your brand out. Perfect if you’re stuck, overwhelmed, or need fast results. We’ll sit down, pick through the tangles, and you’ll leave with design work you can actually use.
What we might cover
One day to fix brand confusion and improve your website user experience.
When one day won’t cut it. This is the backbone: a unified identity and website designed together as one seamless system. Strategy, visuals, tone, and templates that finally make your brand work everywhere and a site that feels professional, trustworthy, and easy to run.
What’s included
Two weeks to refresh your brand and website with a cohesive identity and user-friendly design.
That’s fine — you might just need a brand audit, a UX review, or some design support across print, platforms, or products. I also offer tailored services that flex around what your business needs.
I don’t stop at logos or layouts. I design the full customer experience: brand, website, platform, product, even print. Every touchpoint, consistent. Every detail, considered.
Because when your brand works across the board, customers trust you, your team stops firefighting, and your service has the foundation to grow.
With 15+ years of experience, I’ve worked with The Telegraph, Starbucks, Moonpig, Vodafone, and ambitious services ready for design they could finally trust.
Clients say I make design feel calm, clear, and even fun. Because good design isn’t about decoration — it’s about making your service easier to run and more exciting to grow.
"Eloise’s audit of our site and identity hasn’t just elevated our brand, it’s had a measurable, positive impact on our revenue. Her work will be felt across the business for years to come, and we’re deeply grateful for the expertise and dedication she brought to this project.
"The engagement with our thinking, exploration of the visual elements, and creating the manifestations of our new brand - physical and online was beyond expectations."
"Working with Eloise has been fantastic from start to - well it’s not finished yet, we keep finding new projects for her! From the get-go she’s understood the challenges we face as a small team and has been pivotal in shaping our brand vision. She really feels like an extended part of the team! Couldn’t recommend working with her enough!"
Here’s the thing: you don’t have to know. That’s what I’m here for.
A simple, useful guide to check where your brand stands now, what’s working, and what to do next. Quick to read, surprisingly helpful, and yours to keep.
“Eloïse helped me build clarity around my business. What felt tangled before now feels simple, beautiful and true to me.”
“I'm a bit of a technophobe. Eloïse guided me through the process. Now I'm making more from my website than ever before.”
"Eloïse is great - she consistently takes my initial brief and ideas and makes them into something so much better."