Struggling to explain your brand? Download the free Brand Clarity Kit and pin it down. 🚀

Brand and Website Design for Services that Deserve to Shine

Designing strong brand foundations for services ready to grow

I’m Eloïse, a customer experience designer. I create brands, websites, and platforms that feel consistent, look professional, and make growth easier.

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✤ Common brand design challenges

Sound familiar?

Website feels clunky on mobile
Brand looks different everywhere
Designs never feel professional
Hours lost tweaking, nothing aligns
You know your service deserves better
Assets scattered and inconsistent

💡 “I just needed to understand how it all worked together, to feel in control of the brand and move forward with clarity.”

Sarah Gardner • Resilient Roots Coaching

✤ Brand, website and UX design services

Here’s how I can help

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Brand Identity Design

The visual and verbal core of your brand
Logos, colour systems, tone of voice, and guidelines that make your business instantly recognisable and easy to manage.

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Website & Platform Design

Websites that look sharp and work hard
User-friendly layouts, accessible design and user journeys that help visitors trust you, engage and convert on every device.

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Customer Experience 

CX/UX: Joined-up journeys that build trust
From onboarding to product flows, I design experiences that feel effortless and make customers want to return.

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Brand Audit

Clarity on what’s working and what isn’t
A focused look at your brand and visuals to uncover inconsistencies, identify gaps and give you practical next steps for improvement.

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Your brand design should work harder than you do!

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✤ Work with me, a customer experience designer

From quick wins to full foundations

Whether you need quick clarity or a full brand and website, I offer design services that meet you where you are and get you moving forward with confidence.

✤ Design Day £400

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Brand Design Day

One focused day to sort your brand out. Perfect if you’re stuck, overwhelmed or need fast results.

What we might cover

  • Brand clarity and direction

  • Website review and quick wins

  • Fresh templates and social assets

  • A proper tidy-up across files

✤ Web & Brand Project £3,500

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Brand and Web Design

Two weeks to a cohesive foundation your business needs to grow with confidence.

What’s included

  • Brand strategy and creative direction

  • Visual identity that feels like you

  • Website design across every device

  • Guidelines and assets for consistency

✤ Brand design results from real clients

Kind words from brand and web design clients

Matt

"Eloise’s audit of our site and identity hasn’t just elevated our brand, it’s had a measurable, positive impact on our revenue. Her work will be felt across the business for years to come, and we’re deeply grateful for the expertise and dedication she brought to this project.

Matt Habecker • Summit Education
Nick

"The engagement with our thinking, exploration of the visual elements, and creating the manifestations of our new brand - physical and online was beyond expectations."

Nick Piggott • RadioDNS
Olivia

"Working with Eloise has been fantastic from start to - well it’s not finished yet, we keep finding new projects for her! From the get-go she’s understood the challenges we face as a small team and has been pivotal in shaping our brand vision. She really feels like an extended part of the team! Couldn’t recommend working with her enough!"

Olivia Lauridsen • GOA Marketing

✤ Other ways we can work together

Need something else?

That’s fine! You might just need a brand audit, a UX review, or some design support across print, platforms, or products. I also offer tailored services that flex around what your business needs.

✤  UX and customer experience designer in Cornwall

Clarity, creativity, and a touch of magic.

With 15+ years of experience, I’ve worked with The Telegraph, Starbucks, Moonpig, Vodafone, and ambitious services ready for design they could finally trust.

Clients say I make design feel calm, clear, and even fun. Because good design isn’t about decoration — it’s about making your service easier to run and more exciting to grow.

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✤ Book a free discovery call for your brand or website

Come on then, let’s have a chat. You tell me the story, I’ll ask the questions that get to the good stuff. By the end, you’ll know exactly what your next step is.

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✤ Free brand clarity guide for services

Get brand clarity with my free kit

If you’re not sure where to start, the free Brand Clarity Kit helps you spot what’s off in your brand and website and what to fix first.

✤ Case Studies

My work supports brands at every stage from start-ups to established businesses:

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Social Media Templates for Jo's Coaching

“Eloïse helped me build clarity around my business. What felt tangled before now feels simple, beautiful and true to me.”

Jo Conlon • Your Energy Path
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Kathryn's online class booking system

“I'm a bit of a technophobe. Eloïse guided me through the process. Now I'm making more from my website than ever before.”

Kathryn Carlisle • Yoga with Kathryn Carlisle
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Rosie's unique style guide for RadioDNS

"Eloïse is great - she consistently takes my initial brief and ideas and makes them into something so much better."

Rosie Kendrick • RadioDNS

FAQs

How much does it cost to work with you?
Projects start from £400 for a Design Day, £500 for a Brand Clarity Audit and full brand and website design projects begin around £3,500. You can split payments, and we’ll always plan around your budget and goals.
How long will my brand or website project take?
A Design Day delivers results within one focused day. A Brand & Web Project takes two dedicated weeks. Larger UX or customer experience design projects can take up to six weeks depending on scope.
We’ve been burned by designers before. How do I know this is different?
Fair. With 15+ years’ experience and clients like The Telegraph, Moonpig, and Hark Audio, I know how to deliver design that works. No fluff, no endless amends — just clarity and results.
Do I need a full rebrand?
Not necessarily. Many small businesses start with a brand clarity audit to fix inconsistencies, refresh their visual identity, and make their website feel cohesive before investing in a full redesign.
What if I don’t have a brand yet?
That’s fine — we’ll build one from the ground up. Strategy, colours, tone of voice, and design guidelines that set a strong foundation for growth.
Do you design and build websites?
Yes. I design UX and UI for websites and digital platforms in Squarespace, Wix, and Shopify, or work alongside developers for custom builds. Every design is accessible, mobile-friendly, and optimised for your users.
Will I need to do a lot of work myself?
No. I make the process calm and structured. You’ll only need to share your goals, content, and honest feedback — I’ll handle the design and technical side.
Who do you usually work with?
I work with service-based businesses, founders, and growing teams who want brand design and website design that looks professional and feels seamless. 
What if I already have a designer or developer?
That’s completely fine. I can audit your existing brand and user experience and work collaboratively with your team to improve consistency and usability.
Who owns the work when it’s done?
You do. You’ll receive all final files, guidelines, and assets, ready to use across your website, social media, and marketing.
Can you help after the project finishes?
Yes. I offer follow-up audits, website refreshes, and design support to keep your brand consistent as you grow.